Terms & Conditions

All purchases are subject to the below terms and conditions, where “ME 3D” represents the seller and all its affiliates; “ME 3D figures” the final product purchased; and “Customer” the scanned subject, end consumer and / or their legal representative.

Payment is due in full prior to the scanning process. Once a scanned has been processed, the order cannot be canceled. ME3D is committed to providing our Customer with a positive experience and will make efforts to ensure the finished product meets expectations.

Slight differences may appear between the Customer and ME 3D figures due to the nature of 3D processes. Certain details may be difficult to decipher due to the minute stature of the ME 3D figures, and structures may be omitted due to their fragility in 3D production.

ME 3D figures are manufactured by a 3D printing process and are composed of plaster-/silicate powder mixture, binding, and infiltration material. The finalized material is fragile and should be treated with care to prevent from breaking. ME 3D figures are not toys and should be kept away from children as they may pose a safety risk. If parts are ingested, contact a doctor immediately.

Colors and detailing on ME 3D figures may fade over time. Direct sunlight will lead to bleaching effects. Figurines should be kept away from moisture or chemicals.

Based on positioning and balance at the time of scan, not all ME 3D figures stand without support. In such cases, permanent stands are available for purchase and can be added after the figure is produced.

ME 3D figures are shipped direct to customers. Standard delivery is 7-14 business days from the date of scan. In instances when delivery times are delayed, ME 3D will make efforts to notify the Customer at the time of scanning.

Customer warrants that he or she has the right to agree to the reproduction of their likeness and all accompanying accessories and attire. ME 3D reserves the right to maintain the likeness in all formats including 2D, 3D, digital, and physical, and to use such for advertising, display, publication, or other purposes.

ME 3D preserves 3D scan data for ease of reprinting and for development of new applications. ME 3D respects its customer’s privacy. If you choose to have your data removed from our databases upon delivery of the final product, please email info@me3d.net  with your order number and request within 7 days of purchase.

eCommerce
Privacy Policy:
We respect and are committed to protecting your privacy. We may collect
personally identifiable information when you visit our site. We also automatically
receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited. We will not sell
your personally identifiable information to anyone.

Security Policy:
Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot
be read over the internet.

Refund Policy:
We offer 30 Money Back Guarantee on almost every product we offer. Please
call customer service at 866-941-1181, in advance to obtain an RMA number
(Return Merchandise Authorization) within 30 days of purchase date.”

Shipping Policy/Delivery policy:
Please be assured that your items will ship out within five days of purchase.
We determine the most efficient shipping carrier for your order. The carriers that
may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or
FedEx. Sorry but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the
following:
Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding
holidays.
If you require express or 2 day shipping, please call us at 303.477.3361 for
charges.

SHIPPING AND HANDLING COSTS:
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state
orders will
be charged 7.8% sales tax